Shipping & Returns

SHIPPING

We can now ship orders to the following states: Alaska*, California, Connecticut, District of Columbia, Florida*, Louisiana, Nebraska, New Hampshire, New Mexico, North Dakota, Oregon*, Virginia, West Virginia* & Wyoming.

Please note states with (*) have county regulations so there is a chance if you live in a dry county or a county with stricter regulations we may not be able to fulfill your order. The states we can ship to do change often so if you'd like to inquire if we can ship to you send us an email at info@geminibottlesf.com

We use Fed Ex to ship orders. If you need to change the delivery address on your order for a shipment or adjust anything else in regard to your delivery once it has left our shop please reach out to the carrier directly to update. Fed Ex Customer Service (800) 463-3339. In some cases you can also do this online, just have your tracking number handy. We are unable to do this for you once your order leaves the shop. If your order comes back to us and needs to be re-shipped we will have to charge you for shipping again and we really don't want to have to do that. If an order comes back to us and you do not want it reshipped there will be a $25 restocking fee.

Please make sure someone 21 or older is available to sign for the package, Fed Ex will not leave a package without this. If you are someone who isn't home often ship it to your office, ship it to a fed ex location or find a friend who works from home that can help. Because natural wines are sensitive to heat we can not accept returns back if an order has been in transit for more than 3 days as there is no way to know the temperature the wines have b